Refund policy
Refund & Return Policy
Glampfires & Littles
At Glampfires & Littles, we are committed to providing high-quality products and a positive customer experience. Please review our policy carefully before making a purchase.
📦 Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
To process your claim, we require:
- Clear photos and/or videos of the issue
- Images of the packaging (if applicable)
Once reviewed, we will offer a replacement, partial refund, or solution based on the situation.
❌ Returns & Exchanges
Due to the size, nature, and shipping logistics of our products, we do not accept returns or exchanges for change of mind, incorrect selection, or buyer’s remorse.
Please review all product details carefully before placing your order.
⏱️ Order Cancellations
Orders may be canceled within 24 hours of purchase.
After this period, orders may already be in processing or production and cannot be canceled.
🚚 Shipping Issues
We are not responsible for delays caused by shipping carriers, customs, or events outside of our control.
📦 Lost or Stolen Packages
Once an order has been shipped, we are not responsible for lost or stolen packages. Customers should contact the shipping carrier directly.
📩 Contact Us
If you have any questions or concerns, please contact us:
📧 glampfiresandlittles@gmail.com
📞 (860) 777-0306